SARS Registered Representative

A SARS Registered Representative is the director officially appointed to deal with SARS on behalf of the company. Without one, SARS blocks eFiling access, tax clearance, and most other registrations. Govchain files the appointment for you.
Cost:R550
Timeframe: 21 days
For:South African companies setting up or updating their SARS profile

When you need to appoint a SARS Registered Representative

Since 2020, SARS has required every company to have an active Registered Representative on file. Without one, your company can’t access eFiling, can’t get a tax clearance, can’t register for VAT or PAYE, and can’t respond to SARS correspondence.
  • Newly registered companies (the appointment is required within 30 days of CIPC registration)
  • Companies that have changed directors and need to update the representative
  • Companies blocked from SARS eFiling because no representative is on file
  • Companies failing tax clearance, VAT, or PAYE applications because of missing representative
  • Companies whose existing representative has resigned, died, or is no longer with the business
The Registered Representative is usually a company director. Tax practitioners and accountants are not Registered Representatives — they’re separate roles in SARS eFiling.

What’s included

  • Preparation of the RAV01 form and supporting documents
  • Document review so SARS doesn’t reject the application for stale IDs or proof of address
  • Submission to SARS via the Online Query System or branch appointment, whichever is faster for your case
  • Direct contact from our team if SARS queries the application
  • Confirmation by email once the representative is active on the company’s SARS profile
  • Quick reference on which other registrations (VAT, PAYE, tax clearance) the appointment now unlocks

How to Add a SARS Registered Representative

Complete your application online. No paperwork required.

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Step 1

Complete your online application in a few minutes

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Step 2

Pay using a credit card, EFT or a cash deposit at any ATM

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Step 3

We'll collect your documents and submit them to SARS

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Step 4

Your SARS Registered Representative will be updated

What you’ll need

Standard SARS appointment checklist

  • Director’s certified ID document (not older than 3 months)
  • Director’s proof of residential address (municipal account or lease, not older than 3 months)
  • Director’s personal SARS income tax number
  • Company registration certificate (CoR 14.3)
  • CIPC director listing or CoR 39 confirming the appointee is a current director

Here’s why small business owners Govchain

Govchain has helped over 124,000 small business owners in South Africa simplify starting their businesses and staying compliant.

Frequently Asked Questions

Find answers to the most common questions about SARS Registered Representative

What is a SARS Registered Representative?
A natural person — usually a director — formally appointed to act on behalf of the company in dealings with SARS. The representative is the only person who can sign tax returns, register the company for VAT or PAYE, request a tax clearance PIN, or grant another user access to the company’s SARS eFiling profile.
Why do I need a SARS Registered Representative?
Since 2020 SARS requires every company to have one. Without it: you can’t register for VAT, PAYE, or customs; you can’t request a tax clearance PIN; you can’t respond to SARS audits or queries; and your eFiling profile is locked from making any company-level changes. It’s the gatekeeper for almost every other SARS interaction.
How much does it cost to appoint a Registered Representative?
Govchain charges R550 once-off. SARS doesn’t charge a fee for the appointment itself, but the process is paperwork-heavy and SARS rejects applications regularly for stale IDs, mismatched signatures, or proof-of-address documents that don’t meet their three-month rule. The R550 covers preparing, submitting, and following up.
How long does it take?
Around 21 working days from when we have all your signed documents. SARS turnaround varies — sometimes the appointment is reflected within a week, sometimes it takes longer. We email you once SARS confirms the update.
Who can be appointed as a Registered Representative?
A director of the company. The representative must be an active director on the CIPC register, have their own SARS tax number, and be a natural person (not a holding company). One person can be the representative for multiple companies if they’re a director of each.
Can a tax practitioner or accountant be the Registered Representative?
No. A tax practitioner can have eFiling access to your company (a separate role) but they can’t be the Registered Representative. The representative has to be a director of the company. The two roles often get confused, but they’re distinct in SARS’s system.
What is the RAV01 form?
RAV01 is the SARS form used to maintain a company’s registration details, including appointing or updating the Registered Representative. SARS used to require a branch visit to submit it; today it can usually be done through the SARS Online Query System with the right supporting documents, which is what Govchain does on your behalf.
Can I change my Registered Representative?
Yes. If a director resigns, dies, or stops being involved with the company, the appointment has to be updated. The new representative must be an active CIPC-listed director with their own SARS tax number. The process is the same as a first-time appointment.
Why does SARS keep rejecting my appointment?
Three common reasons: proof of address older than 3 months (utility bill or lease must be recent), ID document not certified within the last 3 months, or mismatch between the director’s personal SARS profile and the company’s records. Govchain pre-checks all three before submission so the application doesn’t bounce.
What is the difference between a Public Officer and a Registered Representative?
They’re effectively the same role under different historical names. SARS used to call the role Public Officer; the current term is Registered Representative. If you see Public Officer on older paperwork or SARS letters, it refers to the same appointment.
Do sole proprietors need a Registered Representative?
No. The Registered Representative concept applies to companies (Pty Ltds, NPCs, etc.) and trusts. A sole proprietor is themselves the taxpayer and represents their own business directly.
Can a foreign director be a Registered Representative?
Yes, provided they have a South African tax number. A foreigner who is a director of a SA company must register for an SA tax number, then they can be appointed. We can assist with registering the foreign director for a tax number as a separate service.
What can I do once the Registered Representative is active?
Almost everything else SARS-related. The most common next steps are: register for VAT, register for PAYE, request a tax clearance certificate, and grant a tax practitioner shared access to the company’s eFiling profile.

Related terms and definitions

Plain-language definitions of the forms, numbers, and acronyms that come up when registering and running a sars registered representative.

Appoint a SARS Registered Representative

Required before you can interact with SARS on behalf of your company.

Last reviewed: 12 May 2026. Govchain reviews this page against current CIPC and SARS rules every quarter.