Food licence lookup / Ugu
Certificate of Acceptability in the Ugu District
Food businesses in the 4 local municipalities of the Ugu District apply for their Certificate of Acceptability at the district’s environmental health office, not at their local municipality.
Ugu District Municipality
Apply to this district’s environmental health office for your Certificate of Acceptability.
039 688 5798 / 039 688 5700 / 0800 092 837
039 688 5798 reaches the environmental health services manager; 039 688 5700 is the switchboard, 0800 092 837 the 24-hour toll-free line.
28 Connor Street, Port Shepstone, 4240
Cost: Not published. Ask the office when you call.
Covers: Ray Nkonyeni Local Municipality, Umdoni Local Municipality, Umzumbe Local Municipality, uMuziwabantu Local Municipality
Last verified July 2026. Details changed? Let us know.
Towns this office serves
Wherever you are in these municipalities, Ugu is your Certificate of Acceptability office:
- Ray Nkonyeni: Port Shepstone, Margate, Ramsgate, Uvongo, Shelly Beach, Port Edward
- Umdoni: Scottburgh, Umzinto, Pennington, Park Rynie
- uMuziwabantu: Harding, Weza
- Umzumbe: Umzumbe, Mtwalume, St Faith's
How to apply in the Ugu District
- Download the application form above, or contact the office to confirm you have the current version.
- Submit it with a certified copy of the ID of the person in charge and a simple layout plan of the premises. Confirm the exact document list when you get the form.
- An Environmental Health Practitioner inspects the premises. If something falls short, you get a list to fix and a re-visit.
- Display the certificate on the premises once it is issued.
The certificate is not a licence to trade: if you prepare meals or sell perishable food you usually also need a business licence and zoning approval from your local municipality. The food licence lookup explains all three.
Selling food without a registered company?
Most municipalities ask for your business details on the application, and suppliers and landlords will too. Govchain registers your company online for R950, usually within a few days.