Customer Communications Manager

Marketing and Communications | Remote | Part-time / Freelance

Drive all aspects of media relations, social media management and external communications. You will be playing a key role in the growth of emerging market economies by accelerating the creation of new businesses.

Plan and execute conversational marketing campaigns. Working closely with others, you will have the opportunity to craft, report on and build strategies for new conversational marketing experiences across a variety of conversational channels.

This role will drive awareness, interest and excitement for Govchain’s mission and products through proactive consumer lifestyle communications efforts.

We’re remote first - Working remotely with Govchain makes it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role from the comfort of your home.


  • Build and grow Govchain’s market, product positioning and messages.
  • Monitor media sentiments and coverage.
  • Develop and grow strong media and key opinion leader relationships, through strategic media relations.
  • Identify unique opportunities to educate and engage consumers around current events or other company or industry news.
  • Establish a deep technical understanding of Govchain and company formalization and develop narratives that translate those concepts to broad consumer audiences.
  • Secure regular coverage via creative pitching.
  • Make sure we deliver an exceptional Govchain experience to users who reach out to us over social networks.


  • A self-starter who instinctively and consistently creates personal and professional stretch goals and meets them.
  • Experienced in developing, pitching and securing stories with the media.
  • A communicator with excellent writing and conversation skills.
  • Interested in conversational marketing. Can speak to and has experience creating campaigns or experiences on conversational channels.

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